Your Trusted Refund and Returns Policy
At Zarhaya, we believe every customer deserves a worry-free shopping experience. We created a clear, fair, and reliable refund policy to protect your purchase and build trust.
Easy Return Process for Peace of Mind
We accept returns on eligible items within a specified period. Products must remain unused, undamaged, and in original packaging. This helps us maintain product quality while ensuring a smooth experience for you.
Fast Refund Approval
Once we receive your returned item, our team completes a quick inspection. If approved, we process your refund through the original payment method. This fast and transparent system increases customer satisfaction.
Damaged or Incorrect Orders
If you receive a damaged, defective, or wrong product, notify us immediately. We resolve such issues quickly and send the correct replacement. Your satisfaction always comes first at Zarhaya.
Non-Returnable Items
Some products may not be eligible for returns due to hygiene or customization. We mention these details clearly to avoid confusion and create a smooth shopping journey.
Dedicated Support Team
Our support team is always ready to assist with any refund or return query. We aim to respond fast and guide you through the entire process.